Retina Engrave 3 can run on all types of operating systems, be it Linux, Mac, Windows, or by phone. RE3 has a mobile version that supports both Apple and Android devices.
The model software can be accessed by inputting your machines IP address into your web browser or by scanning the QR code on the touchscreen with your mobile device and following the link.
The RE3 mobile app will appear in your mobile browser as so:
Icons for machine specific functions will appear to be greyed out if it is not available on your machine. The machines gantries can be controlled from this page. Additionally, selecting the downward arrow will cause coordinate boxes to appear that can be used to change the location of the laser diode.
By selecting the More icon, an additional settings tab will appear.
Still having Issues?
Please create a Support Ticket by using the button below or sending an e-mail to support@fslaser.com stating you've done all previous troubleshooting steps.
- When submitting via an e-mail you may attach any pictures, videos and project files needed for support to see.
- When submitting a ticket using the button below please either respond to the automated generated email stating we have received the ticket with your pictures, videos and project files or upload these to a Google Drive or Dropbox folder and include this link within the support ticket "Your Issue" dialog upon creation.