The 1x1 Vector test is a standard test we use to check issues with power output in lasers. This test checks several data points we find helpful in determining the issue. Please ensure you read and follow all instructions.
First we should go over what the test entails:
1x1 Vector Square test
Create a 1 inch by 1 inch vector square on the workspace in the Retina Engrave software.
Set this square to be run at 100% power, 1% speed, and 100% current.
Ensure that your workspace is clear of any material and that there is no debris that may catch fire.
DO NOT HAVE ANYTHING IN THE WORKSPACE OTHER THAN THE HONEYCOMB.
Run the job on your machine and record a ~1 minute video showing the laser tube and the mA gauge/screen while the job is running.
Please send the video into this ticket.
The square gives us a standard and easy to make object. More importantly- it is a vector.
The reason why we ask this test to be run with a vector is so it gives us a high powered, constant output. Which is also why we have the test run at 100% power and 100% current.
Your workspace should remain clear as anything put under the laser head during this test is at high risk of ignition due to the power output and lack of speed. It is perfectly fine to run it over only your honeycomb or the laser's workspace bed.
We ask for about 1 min of footage to give us enough time in which to examine the tube and the touchscreen/mA gauge. The mA gauge is a measurement of the PSU's output and will vary per machine.
What we look for is the strength of the beam, the colour of light output in the tube, it's steadiness, and the output from the PSU.
As for the video itself you can either upload it to your support ticket or a 3rd party file hosting service. WeTransfer, Youtube, Google Drive, Dropbox, or the like. If you do upload please provide a link to the video in your support ticket as any offer from these services to send the link will get caught in our filters.
Still having Issues?
Please create a Support Ticket by using the button below or sending an e-mail to support@fslaser.com stating you've done all previous troubleshooting steps.
- When submitting via an e-mail you may attach any pictures, videos and project files needed for support to see.
- When submitting a ticket using the button below please either respond to the automated generated email stating we have received the ticket with your pictures, videos and project files or upload these to a Google Drive or Dropbox folder and include this link within the support ticket "Your Issue" dialog upon creation.