Q: What is Full Spectrum Laser, and what products do they offer?
A: Full Spectrum Laser is a company that offers a range of laser machines and accessories for a variety of applications. Our product range includes CO2, Fiber, and UV lasers, as well as accessories such as rotary attachments, air compressors, and exhaust fans.
Q: How do I know which laser machine is right for my application?
A: Full Spectrum Laser offers a range of laser machines for different applications, including cutting, engraving, and marking. In order to determine which machine is right for your application, you should consider factors such as the size of the material you need to work with, the complexity of the design you want to create, and the type of material you will be working with.
Q: How do I maintain my laser machine?
A: The required maintenance will depend on the type of machine. Full Spectrum Laser generally recommends regular cleaning of the lens and/or mirrors, checking the alignment (CO2 only) and the focus of the machine. Your machine should be inspecting before every use and worn parts should be replaced. We offer a range of replacement parts and accessories to help you keep your laser machine in top condition. Additional instruction are present in your machines manual.
Q: Can I use Full Spectrum Laser machines to work with metals?
A: Yes, Full Spectrum Laser offers a range of machines that can be used to work with metals. Our Fiber, UV, and CO2 lasers offer metal cutting capabilities. However, it is important to note that not all metals can be cut or engraved with a laser, and some metals may require specialized equipment or techniques.
Q: How do I get started with using a laser machine?
A: Full Spectrum Laser offers a range of resources to help you get started with using your laser machine, including instructional videos, user manuals, and helpful blogs. They also offer in person and online training sessions to help you learn how to use your laser machine effectively.
Q: What is the warranty on Full Spectrum Laser machines?
A: Full Spectrum Laser offers a one-year limited warranty on all laser machines, covering defects in materials and workmanship. They also offer extended warranties and service plans for additional coverage and support.
Q: Can I finance my Full Spectrum Laser machine purchase?
A: Yes, Full Spectrum Laser offers financing options for their laser machines through third-party financing companies. We also offer leasing options for businesses that prefer to lease their equipment rather than purchasing it outright.
Q: What kind of technical support does Full Spectrum Laser offer?
A: Full Spectrum Laser offers a range of technical support options for customers, including online resources such as videos, FAQs and user manuals. We also offer on-site and video training for customers who need more personalized assistance.
Still having Issues?
Please create a Support Ticket by using the button below or sending an e-mail to support@fslaser.com stating you've done all previous troubleshooting steps.
- When submitting via an e-mail you may attach any pictures, videos and project files needed for support to see.
- When submitting a ticket using the button below please either respond to the automated generated email stating we have received the ticket with your pictures, videos and project files or upload these to a Google Drive or Dropbox folder and include this link within the support ticket "Your Issue" dialog upon creation.
