First have the machine powered off and plug the rotary into the machine, then turn the machine on.
Access the software and go to Edit>Settings>Rotary, enable rotary mode and input the diameter of the cup you will be engraving. Place your cup into the rotary and secure it by adjusting the bar for the idler wheel so that it grips to the opening of the cup. Use the jog control on either the touch screen or software to rotate the cup in one direction to ensure it does not slip or wobble.
If the cup slips or wobbles heavily, adjust the idler wheel and rotate it again. If it still seems to wobble, remove the cup and attempt to physically move the rotary wheels do they seem loose at all? If so, tighten the wheels with the bolt in the center of each wheel.
Bring your job into Re3 and use the eyeball or run perimeter button in the top left by the run job button to preview the placement of your job. Because of how the rotary works the red dot will outline a portion of the job then rotate the cup slightly and preview the next section. Make sure the preview is in the center line of the cup and rotary. If it is not, adjust the rotary itself until it is.
Once the size and position of the job is correct we will run a test. For a test cup it is recommended to use blue painter tape over the area you want to engrave and using low power and high speed so that you engrave on the tape itself but don’t cut through the tape to the cup below. This is to ensure your job is coming out correctly. Run the job and once it is complete inspect the job but leave the cup as it is. If it appears to be correct we can just run the same job again with higher power so that it cuts through the masking tape and marks the cup below.
If you have to remove the cup to inspect the job that is fine, remove the masking tape and run the job on the cup itself.
Still having Issues?
Please create a Support Ticket by using the button below or sending an e-mail to firstname.lastname@example.org stating you've done all previous troubleshooting steps.
- When submitting via an e-mail you may attach any pictures, videos and project files needed for support to see.
- When submitting a ticket using the button below please either respond to the automated generated email stating we have received the ticket with your pictures, videos and project files or upload these to a Google Drive or Dropbox folder and include this link within the support ticket "Your Issue" dialog upon creation.