Our legacy machines use the downloadable Retina Engrave 3D software.
If you're using a 4th Gen Hobby laser you'll want version 4.409.
If you're using an older Pro series, 5G or 5S 5th generation hobby you'll want version 4.430.
Please see the area below the article for downloads, which includes the manual.
Still having Issues?
Please create a support ticket by using the button below or sending an e-mail to email@example.com
- When submitting via an e-mail you may attach any pictures, videos and project files needed for support to see.
- When submitting a ticket using the button below please either respond to the automated generated email stating we have received the ticket with your pictures, videos and project files or upload these to a Google Drive or Dropbox folder and include this link within the support ticket "Your Issue" dialog upon creation.