If you are engraving or cutting and you notice that your laser isn't cutting through at the same settings you normally cut with or if you start to see a shadowed or double lined look you will likely need to take a look at your alignment down your air cone as it is likely your laser beam is leaning too heavily on one side of your air cone. Please see the attached file for instructions on how to align Mirror 3 down the air cone.
Still having Issues?
Please create a Support Ticket by using the button below or sending an e-mail to firstname.lastname@example.org stating you've done all previous troubleshooting steps.
- When submitting via an e-mail you may attach any pictures, videos and project files needed for support to see.
- When submitting a ticket using the button below please either respond to the automated generated email stating we have received the ticket with your pictures, videos and project files or upload these to a Google Drive or Dropbox folder and include this link within the support ticket "Your Issue" dialog upon creation.